Privacy Policy

Last Updated: 25 November 2025
Business Location: Burgersfort, South Africa

1.Introduction

Welcome to Flecx Studio. We are a small, independent business based in Burgersfort, South Africa, and we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your personal data. By using our website or services, you agree to the terms outlined in this policy.

2. Information We Collect

We collect personal information in the following ways:
2.1 Information You Provide to Us

This includes:

  • Name

  • Email address

  • Phone number

  • Messages you send through contact forms

  • Any additional information you choose to share

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages you viewed

  • spent on the website

We use this data to improve website performance and user experience.

3. How We Use Your Information

We use your information to:

  • Respond to inquiries or requests

  • Provide our services

  • Improve website functionality

  • Send important updates related to our services

  • Maintain security and prevent fraud

We do not sell or rent your personal information to any third parties.

4. Cookies and Tracking Technologies

Our website may use cookies to:

  • Improve loading speed

  • Analyze website traffic

  • Remember user preferences

You can disable cookies through your browser settings.

 

5. Sharing of Information

We may share your information with:

  • Service providers who help us operate our website (e.g., hosting, analytics)

  • Legal authorities if required by law

We only share the minimum information necessary and ensure your data remains protected.

6. Data Storage & Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access.
However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights (South Africa POPIA Compliance)

Under South Africa’s Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal information

  • Correct inaccurate or outdated information

  • Ask us to delete your personal data

  • Withdraw consent for data processing

  • Lodge a complaint with the Information Regulator

To exercise these rights, contact us at:

📧 talhadokrat27@gmail.com

8. Data Retention

We keep your information only as long as necessary to:

  • Provide our services

  • Comply with legal requirements

  • Resolve disputes

When data is no longer needed, we securely delete it.

9. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices of those websites.

10. Children's Privacy

Our services are not intended for individuals under 13 years of age, and we do not intentionally collect information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📍 Burgersfort, South Africa
📧 talhadokrat27@gmail.com
📞 +27 84 057 3415